Frequently Asked Questions (FAQs)
If you have any additional questions or need further assistance, please don’t hesitate to contact us. Our team at Grind Hard Websites is here to support you and ensure your online presence is successful and robust.
The ONLY difference between our WordPress Hosting and Shared Hosting is WordPress is auto-installed when you purchase one of the WordPress Hosting packages. If you purchase shared hosting, you’ll need to manually install WordPress or any other platform of your choosing.
Grind Hard Websites specializes in website and email hosting services, dedicated server hosting, as well as domain registration. Whether you’re a freelancer or a well-established company with many employees, we provide solutions to take your online presence to new heights, ensuring fast, secure, and reliable performance for your websites.
If you are a potential customer that doesn’t have an account with us, then you can contact us through our website’s contact form here. If you are an existing customer and have already created an account with us, then you can open a support ticket here once you log in. Our team is available to assist you with any inquiries or technical issues you may have.
We leverage the latest advancements in hardware and software, maintain optimal server performance, and implement advanced caching mechanisms and database optimizations. Our private cloud servers ensure low site density per server resource, preventing resource competition and maintaining speed.
Sharing hosting involves sharing server resources with other customers’ websites, while dedicated server hosting allocates all server resources exclusively to your website(s). This ensures maximum performance, security, and reliability, making it ideal for high-traffic or mission-critical sites.
Our dedicated server hosting includes full resource allocation, enhanced security, the latest technology hardware and software, expert management, and scalable high availability cluster implementations if needed. Fill out the form on our Dedicated Server Hosting page for an expert to contact you.
Dedicated server hosting provides exclusive access to all server resources, ensuring optimal performance, security, and reliability. It is ideal for high-traffic websites, large e-commerce platforms, and sites with significant traffic spikes during peak seasons.
Yes, you can use a dedicated server for a single website or multiple sites. The entire resource pool of the server will be dedicated to your websites, providing maximum performance and reliability.
Our shared web hosting services include in-house site hosting, SSL certificate, regular site backups, firewall and security measures, and expert support. For details, view our Shared Web Hosting Services page.
Yes, migrating to Grind Hard Websites can significantly improve your website’s PageSpeed score. Our hosting solutions are optimized for speed, enhancing user experience and improving search engine rankings.
Yes, we offer new domain registration. You can easily find and register your domain here on this page. We can provide domain hosting and can assist you with launching your site under your custom domain once registered.
We’d be happy to help you transfer your domain to Grind Hard Websites’ hosting. To get started, simply click here and follow the instructions for a seamless transfer process. If you need any assistance along the way, contact our in-house experts – we are here to help!
Monthly reporting is available for an upgrade during checkout. When you purchase this upgrade, you will receive a monthly report which includes performance metrics, SSL certificate monitoring, and uptime monitoring, weekly Lighthouse/Page Speed Insights scanning, and uptime dashboards.
By default, we perform monthly backups of each web application. Weekly or daily backup options are available for an upgrade, ensuring your data is always safe and easily recoverable.
We implement robust security measures, including SSL certificates, firewalls, regular malware scans, and real-time threat intelligence (available with our advanced WAF upgrade). These measures protect your website from various threats and vulnerabilities.
To migrate your website, contact our support team. We offer migration assistance to ensure a smooth and seamless transition to our hosting services.
Absolutely! Setting up your email accounts is straightforward and user-friendly. Once your package is activated, you’ll receive step-by-step instructions to help you configure your email on various devices and platforms. Our support team is also available for an additional fee to assist if you need any help.
Yes, you can use your existing domain for our email hosting services. During the setup process, you’ll have the option to either transfer your domain or update your nameservers to point to our hosting, allowing you to keep your current domain while benefiting from our email hosting.
Security is a top priority for us. Our email hosting includes features like SPF, DKIM, and DMARC record management, as well as SSL encryption, to ensure that your emails are secure and protected against unauthorized access or spoofing.
Yes, our email hosting supports all major mobile platforms, including iOS and Android. You can set up your email on your smartphone or tablet using the provided instructions, allowing you to stay connected on the go.
If you find that you’re running out of disk space, you can easily upgrade your plan to include more space. Contact our sales team, and they’ll help you find a solution that fits your needs without disrupting your service.
Yes, you can easily upgrade your email package at any time from your Client Area, which you can easily log-in from our website using the “Log-In” Link in the menu. Your account will show you how many emails you have available, and how many emails you have used. If you have used up all of your emails in your package, there will be a “Buy More” link in your email area of your account. The transition is easy, with no downtime for your email accounts.
If you require more than 25 email accounts, just reach out to our sales team. We offer customizable solutions to accommodate larger teams or specific business needs, ensuring you have the right resources to manage your communications effectively.
Yes, we can offer assistance with migrating your existing emails from another service provider to our platform for an additional fee. Our support team can guide you through the process to ensure a smooth transition with minimal downtime.
